How do I contact the UK Gambling Commission?
0121 230 6666
Our phone line opening hours are temporarily changing to Monday, Wednesday and Friday between 10:00-12:30 and 13:30-16:00.
Who do you complain to about a gambling site?
If you feel that you’ve been treated unfairly by a gambling company, you can use Resolver to make a complaint to an alternative dispute resolution (ADR) service. If you feel that the ADR is unable to resolve your complaint, the Gambling Act 2005 allows you to bring your issue to court.
Is there an ombudsman for gambling?
The Independent Betting Adjudication Service (IBAS) is an Alternative Dispute Resolution (ADR) service, approved by the Gambling Commission to provide informed and impartial adjudications on disputes that arise between licensed gambling operators and their customers, after the customer has completed the operator’s own …
How do I report illegal gambling UK?
If you work in a gambling business and have suspicions about the affairs at your workplace, you can visit the UKGC website and report your problem online or call the gambling commission on the phone number: 0121 230 6666.
Can you claim money back from gambling?
You can simply cancel your service if you are not happy with that, but that’s all – unless there is something seriously and legally wrong with your service, you cannot ask for a refund, and there is no way of getting your money back from the gambling site.
How much is a gambling license UK?
More information about the fee structure for operating licences is available on our website at www.gamblingcommission.gov.uk or phone 0121 230 6666. A personal management licence costs £330 and a personal functional licence costs £165 (and a further fee is payable every five years).
Can you get help with gambling debts?
Friends and family of people with gambling problems
Try to encourage them to get help to deal with their debts and gambling. … GamCare offer confidential support and advice for family and friends of those with gambling problems. You can contact them online or by phone on 0808 8020 133.
Can I sue a gambling site?
In an unbiased answer, it is possible to sue a casino. Although this is possible, the reason for suing has to be valid, and a good lawyer has to be involved. Often, certain individuals’ cases for wanting to sue are unreasonable. These factors make it difficult for a proper verdict to be passed on their complaints.
How do I make a complaint against a bookmaker?
Contact The Bookmaker Directly.
The best way to contact a bookmaker is via Live Chat, where most top bookmakers offer. This service is typically available 24/7. Part of a bookmaker’s license agreement states that they must do everything they can to resolve a customer complaint, within reason.
How do you challenge a bet?
You take the entire amount and bet it on a single wager. Your bet wins…now what? You take your initial stake, plus all of your winnings, and reinvest it into another bet. Keep repeating the process until you fail or reach your desired profit goal – this will hopefully be the outcome anyway!
How do I report a gambling app?
Illegal gambling activity, cardroom activities, background checks, game rules, and self-exclusion at cardrooms. (916) 830-1700 – For Complaints: select option 4, Compliance and Enforcement Section.
What IBAS does not cover?
We will consider any dispute about a bet, game or any other gambling transaction. Allegations of fixing, cheating or games operated in an unfair manner (these should be referred to appropriate regulator in the country where the business is licensed, e.g. the Gambling Commission in the UK) …